Tikataka FAQ — All Your Questions Answered in One Place

No. Each person is only permitted one account on Tikataka. If multiple accounts are detected, all of them may be closed and any deposited funds may be forfeited. Make sure to use accurate information when creating your single account from the start.

KYC (Know Your Customer) is an identity verification process. Before your first withdrawal, you'll need to submit a photo of your National ID or passport for verification. This keeps your account secure and helps prevent fraud. Verification is typically completed within 24 hours.

on the login page Click the "Forgot Password?" link. Enter your registered mobile number or email address and you'll receive an OTP or a reset link. Follow the instructions to set a new password. The whole process takes about 5 minutes.

After logging in, you can update your email, mobile number, and password from Account Settings. To change your name, please contact support — KYC verification may be required.

You can deposit at Tikataka via mobile banking, bank transfer, or e-wallets. The full list of available methods and minimum deposit amounts can be found on the Cashier page.

Once KYC verification is complete, most withdrawal requests are processed within 5–30 minutes. During peak times or for bank transfers, it may take up to 1–24 hours. If verification is pending, your first withdrawal may be delayed.

The minimum withdrawal amount may vary depending on the payment method. It is clearly stated on the Cashier page. To withdraw bonus funds, you must first meet the wagering requirements.

Tikataka generally charges no extra fees on deposits or withdrawals. However, some payment methods may carry third-party transaction fees, which are determined by the payment provider.

Wait 30 minutes first — most cases are caused by network delays. If the deposit still hasn't arrived, contact Tikataka's live chat support with your transaction ID and a screenshot. We'll resolve it quickly.

Register Once completed, your welcome bonus will be credited automatically on your first deposit. Check the promotions page for the bonus amount, terms and conditions, and whether a bonus code is required.

A wagering requirement means you must place a certain number of bets before you can withdraw your bonus funds. For example, a 30x wagering requirement means you need to wager 30 times the bonus amount before withdrawing. Requirements vary by bonus — Terms and Conditions Read.

Every bet you place at Tikataka earns loyalty points. Once you've accumulated enough points, you can redeem them for cashback, free spins, or special rewards. Check your points balance anytime from your dashboard.

Yes, most bonuses can be cancelled through Account Settings or by contacting support. However, cancelling a bonus will forfeit the associated bonus funds. If you have any issues with a bonus, reach out to support via live chat.

At Tikataka Live Casino (with real dealers), Slots (thousands of different slot machines), Bingo, Sports Betting And many more game types to explore. Game Lobby Browse all games in one place.

Absolutely. The Tikataka website is fully mobile-optimized, and apps are available for both Android and iOS. You can play all game types from any smartphone or tablet. With a stable internet connection, live games run seamlessly too.

Start by refreshing the page and checking your internet connection. If the issue persists, clear your browser cache. If you have a dispute over the outcome of a bet, note the game ID, take a screenshot, and contact support via live chat right away.

Some live tables have Bengali-speaking dealers. Most tables are conducted in English or other languages, but that won't get in the way of your gameplay. You can chat in Bengali in the chatbox, and our support team is always available in Bengali.

Yes, Tikataka uses 256-bit SSL encryption. Your personal and financial information is fully secure and is never sold to third parties. For more details, visit our Privacy Policy Read.

Go to Account Settings and open the "Security" section. You'll find the "Two-Factor Authentication (2FA)" option there. Once enabled, you'll receive an OTP on your mobile every time you log in. Keeping 2FA on makes your account significantly more secure.

Change your password immediately and notify Tikataka via live chat support. We will review your account session history and take prompt action. Remember, Tikataka will never ask for your password or OTP by email or SMS.

Enable self-exclusion from the "Responsible Gaming" section in your Account Settings. Choose a period ranging from 1 day to 5 years. Once activated, it cannot be cancelled before the period ends. For more information, Responsible Gaming page See.

Set daily, weekly, or monthly deposit limits from your Account Settings. Lowering a limit takes effect immediately. Increasing a limit requires a 72-hour waiting period — this is designed to prevent impulsive decisions.

The Tikataka responsible gaming team is always here for you. Reach us via live chat or email — we're here to help, not to judge. On the Responsible Gaming page Find detailed guides and self-check tools.